Privacy Policy

Last updated: 09/01/2026

At quietnote Ltd (“quietnote”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

1.1 quietnote Ltd is a company registered in England and Wales and operates this website and associated services.

1.2 For the purposes of data protection legislation, quietnote Ltd acts as the data controller, meaning we determine how and why your personal data is processed.

1.3 If you have any questions about this Privacy Policy or our data practices, you may contact us at info@quiet-note.com.

2. Personal Data We Collect

2.1 We may collect and process the following categories of personal data.

2.1 Information You Provide Directly

2.1.1 This may include:

Full name

Email address

Organisation or company name (where applicable)

Information contained within enquiries, forms, or communications you send to us

2.1.2 This information is collected when you:

2.2 Information You Provide About Third Parties

2.2.1 If you provide personal data relating to another individual (for example, on behalf of a colleague or participant), you confirm that:

you have obtained their permission to share their data with us;

they are aware of this Privacy Policy; and

you are authorised to act on their behalf in relation to that information.

2.3 Cookies and Usage Data

2.3.1 We use cookies and similar technologies to collect information about how users interact with our website.

2.3.2 This may include:

IP address;

browser type and version;

pages visited and time spent on the site;

interactions with content such as videos, articles, and links.

2.3.3 This data helps us understand user behaviour and improve the performance and functionality of our website.

2.3.4 You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality. Further information may be provided in a separate Cookie Policy.

3. How We Use Your Personal Data

3.1 We use personal data for the following purposes:

responding to enquiries and communicating with you;

delivering services, events, or resources you have requested;

managing relationships with individuals and organisations;

research, evaluation, and service improvement, including anonymised or aggregated analysis;

marketing and communications, where you have opted in.

3.2 We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Bases for Processing

4.1 We process personal data under one or more of the following lawful bases:

Consent, where you have actively opted in (e.g. marketing communications);

Contractual necessity, where processing is required to deliver services you have requested;

Legal obligation, where processing is necessary to comply with the law;

Legitimate interests, where processing is necessary for our legitimate business purposes, provided those interests do not override your rights and freedoms.

5. Sharing Your Personal Data

5.1 We may share personal data where necessary and appropriate, including with:

trusted service providers who support our operations (such as website hosting or email platforms), subject to confidentiality and data protection agreements;

legal, regulatory, or enforcement bodies where disclosure is required by law or necessary to protect our legal rights.

5.2 We do not sell, rent, or trade personal data to third parties for marketing purposes.

6. Marketing Communications

6.1 We will only send marketing communications where you have given your consent or where permitted under applicable law.

6.2 You may opt out of marketing communications at any time by:

clicking the “unsubscribe” link in our emails; or

contacting us directly at info@quiet-note.com
.

6.3 Opting out of marketing communications will not affect essential service-related communications.

7. Data Retention

7.1 We retain personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy.

7.2 In general:

enquiry and communication data is retained for a reasonable period for follow-up and record-keeping;

data relating to ongoing services or relationships is retained for the duration of that relationship;

personal data is securely deleted or anonymised once it is no longer required.

7.3 Retention periods may vary depending on legal, contractual, or operational obligations.

8. Your Rights

8.1 Under UK GDPR, you have the right to:

access your personal data;

request rectification of inaccurate or incomplete data;

request erasure of your personal data in certain circumstances;

restrict processing of your personal data;

request data portability where applicable;

object to processing, including for marketing purposes;

withdraw consent at any time, where processing is based on consent.

8.2 To exercise your rights, please contact us using the details below. We may require proof of identity before responding.

9. Data Security

9.1 We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

9.2 While we take reasonable steps to safeguard personal data, no system can be guaranteed to be completely secure.

9.3 quietnote Ltd is registered with the Information Commissioner’s Office (ICO).

9.4 ICO Registration Number: ZB393378

10. International Data Transfers

10.1 We do not currently transfer personal data outside of the United Kingdom.

10.2 If this changes, we will ensure that appropriate safeguards are in place in accordance with UK GDPR.

11. Children’s Data

11.1 Our website and services are not intended for individuals under the age of 13.

11.2 Where consent is required for users under 13, we will take reasonable steps to ensure that consent has been provided by a parent or legal guardian.

12. Complaints

12.1 If you have concerns about how we handle your personal data, please contact us in the first instance and we will seek to resolve the matter promptly.

12.2 You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk/concerns

Telephone: 0303 123 1113

13. Changes to This Privacy Policy

13.1 We may update this Privacy Policy from time to time to reflect changes in law or our data processing practices.

13.2 Any updates will be published on this page and, where appropriate, notified via email or a notice on our website.

14. Contact Information

14.1 If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

quietnote Ltd
Email: info@quiet-note.com

Or via our Contact Us page.