Terms and Conditions of Use
Last Updated: 09/01/2026
1. Acceptance of Terms
1.1 These terms and conditions (“Terms”) govern your access to and use of our website, including the domain www.quiet-note.com and any associated subdomains (“Site”).
1.2 By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and any documents expressly referred to within them. If you do not agree to these Terms, you must not use the Site.
1.3 If you have any questions about these Terms, you may contact us at info@quiet-note.com. Our normal operating hours are Monday to Friday, 10:00am to 5:00pm (GMT). Communications may be monitored or recorded for quality and training purposes.
2. Definitions
In these Terms:
“Content” means all text, images, video, audio, music, recordings, documents, software, and other material made available on or through the Site.
“Intellectual Property Rights” means all copyright, trademarks, design rights, database rights, patents, and all other intellectual property rights, whether registered or unregistered.
“Unwanted Submissions” means any unsolicited information or materials submitted by users, including ideas, concepts, suggestions, creative works, or confidential information.
“We”, “Us”, “Our” refers to quietnote Ltd, registered in England and Wales, with its registered office at Alpha Tower, Alpha Works, Birmingham, B1 1TT.
“You”, “Your” refers to the individual or organisation accessing or using the Site.
3. Changes to These Terms
3.1 We may revise these Terms from time to time. Any updates will be effective immediately upon publication on the Site.
3.2 Your continued use of the Site following the publication of revised Terms constitutes acceptance of those changes. You are responsible for reviewing the Terms periodically.
4. Use of the Site
4.1 The Site is provided for lawful personal, professional, and business use. We grant you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Site in accordance with these Terms.
4.2 You must not:
use automated systems (including bots, spiders, or scrapers) to access the Site without our prior written consent;
attempt to gain unauthorised access to the Site, servers, or systems;
interfere with, disrupt, or test the vulnerability of the Site or its security features;
use the Site for unlawful, harmful, misleading, or fraudulent purposes.
4.3 You are responsible for:
ensuring that all information you provide is accurate and lawful;
maintaining the confidentiality of any login details or account credentials;
all costs incurred in connection with your use of the Site.
4.4 The Site is intended primarily for users based in the United Kingdom. If you access the Site from outside the UK, you are responsible for ensuring compliance with applicable local laws.
5. Submissions and Communications
5.1 While we take reasonable steps to protect information transmitted via the Site, internet communications are not completely secure. You should not submit confidential, proprietary, or commercially sensitive information through the Site.
5.2 Any Unwanted Submissions provided to us shall be treated as non-confidential and non-proprietary. We may use, reproduce, modify, or distribute such materials without restriction or obligation to you.
6. Intellectual Property
6.1 All Content and Intellectual Property Rights on the Site are owned by or licensed to quietnote Ltd.
6.2 Nothing in these Terms transfers any Intellectual Property Rights to you. You may not copy, reproduce, distribute, modify, or create derivative works from the Content without our prior written permission.
6.3 You must not remove or alter any copyright, trademark, or proprietary notices.
7. Accuracy, Availability, and Content Disclaimer
7.1 We aim to ensure that the Site and its Content are accurate and up to date, but we make no warranties that the Site will be uninterrupted, error-free, secure, or always available.
7.2 All Content is provided for general information and wellbeing education purposes only and does not constitute professional, medical, clinical, legal, or financial advice.
7.3 We reserve the right to modify, suspend, or withdraw any part of the Site at any time without notice.
8. Third-Party Links
8.1 The Site may contain links to third-party websites or resources. These links are provided for convenience only.
8.2 We have no control over, and accept no responsibility for, the content, policies, or practices of third-party websites.
9. Limitation of Liability
9.1 To the fullest extent permitted by law, quietnote Ltd shall not be liable for:
indirect, consequential, or unforeseeable losses;
loss of business, revenue, data, or profits;
losses suffered by users acting in a business or non-consumer capacity.
9.2 Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any liability which cannot be excluded under applicable law.
10. Events Beyond Our Control
We shall not be liable for any failure or delay in performance resulting from events beyond our reasonable control, including acts of God, war, terrorism, strikes, power failures, or network disruptions.
11. Health and Medical Disclaimer
11.1 quietnote Ltd provides mindfulness, music-led wellbeing, and educational content. Our services and Content are not medical or clinical treatment and are not a substitute for professional healthcare.
11.2 You should consult a qualified healthcare professional before participating in mindfulness, breathing, movement, or relaxation practices, particularly if you have any physical or mental health conditions.
11.3 Participation in any activities accessed through the Site is undertaken at your own risk. To the extent permitted by law, we disclaim liability for any injury, loss, or harm arising from your use of the Site or its Content.
11.4 Click here to read our full health and medical disclaimer.
12. Governing Law and Jurisdiction
12.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
12.2 Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Third-Party Rights
No person other than you and quietnote Ltd shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.
14. Complaints and Dispute Resolution
14.1 If you have a complaint, please contact us at info@quiet-note.com and we will seek to resolve the matter promptly and fairly.
14.2 Where applicable, you may also use an alternative dispute resolution provider or the EU Online Dispute Resolution platform.
15. Privacy
15.1 Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.
15.2 The Privacy Policy forms part of these Terms and should be read alongside them.
15.3 Please click here to view our full Privacy Policy.
16. Contact Information
If you have any questions about these Terms, please contact:
quietnote Ltd
Email: info@quiet-note.com
Or via our Contact Us page on the Site.
